FMC Jalingo

Patient Complaint Portal

SERVICOM
SERVICOM Desk: 0802-379-7680 — Available 24/7
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FMC Jalingo

Submit Complaint Call SERVICOM Desk

How It Works

1
Fill the form — department, staff, complaint details
2
Attach evidence — photos, receipts, recordings
3
Choose identity — named or anonymous
4
Submit — sent directly to FMC SERVICOM office
5
FMC responds — management reviews & takes action

Your Rights

Confidential. Your complaint is handled with strict confidentiality.

Protection. Complainants are protected from victimization under SERVICOM charter.

False complaints intended to defame or harass staff will be investigated.

Quick response. SERVICOM aims to resolve complaints within few minutes.

Contact

Federal Medical Centre
Jalingo, Taraba State, Nigeria

SERVICOM Desk: 08023797680, 08036922469, 08036797293

SERVICOM Active: 24/7

SERVICOM Notice: This portal allows patients, visitors, and caregivers to report complaints about services received at Federal Medical Centre, Jalingo. Issues about doctors, nurses, pharmacists, lab staff, cleaners, paypoint staff, security, engineers, and all hospital personnel can be reported here. All complaints are delivered directly to the SERVICOM desk for investigation and resolution.

Where Did It Happen?

Select the department involved
Select the date

Complaint Details

Select at least one complaint category
Select the type of staff involved
Select the severity level
Minimum 50 characters — the more detail, the better the investigation
Provide a detailed description (min 50 characters)

Evidence (Optional)

Upload Photos

Receipts, prescriptions, injury photos, ward conditions, etc

JPG · PNG · WEBP · Max 10MB each

Upload Videos

Video evidence of incidents

MP4 · MOV · Max 10MB each

Upload Audio

Voice recordings of interactions

MP3 · WAV · M4A · Max 10MB each

Your Information

Provide your full name
Provide a phone number

Anonymous Submission

No personal details will be collected. We cannot follow up with you directly.

Submit
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Your Complaint Reference

Encrypted & delivered directly to FMC SERVICOM office
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